Data Privacy and Confidentiality
At our organization, we prioritize the privacy and confidentiality of the personal data we collect from users. This data is solely utilized for the purpose of facilitating the visa process. The information we gather may include the applicant's name, email address, mailing address, contact number, personal details, and any related inquiries. Rest assured, all these details are treated with the utmost confidentiality and are not shared with any unauthorized parties.
To ensure transparency and compliance with data protection regulations, we encourage all applicants to carefully review our Privacy Statement before using our website. It outlines the specific practices we follow to safeguard your personal information and provides details on how we handle, store, and process the data collected during the visa application process.
By familiarizing yourself with our Privacy Statement, you can make informed decisions about sharing your personal data with us. We are committed to maintaining the highest standards of data privacy and security, and we strive to provide a trustworthy and reliable visa application experience for all our users.
We would like to inform our users that the data collected from them during the visa application process is securely stored in our company database. This data may include personal details such as date and place of birth, passport number, visa issue and expiry dates, supporting documents, phone and email address, permanent address, cookies, connection logs, IP address, and payment records. Please note that this data is collected and used solely for the purpose of completing the visa application process, in accordance with the guidelines provided in the application form and industry standards.
Additionally, when users interact with us through the Site, we may collect personal data and other information as described in further detail below. This enables us to provide personalized and efficient service while maintaining the utmost respect for user privacy.
Collection of Personal Data and Consent
At the Company, we prioritize the protection and privacy of your Personal Data. We collect Personal Data from you on a voluntary basis when you provide such information. This may occur when you contact us with inquiries, respond to surveys, register for access to the Company Services, or use specific Company Services such as processing a travel visa or Health Declaration. Personal Data is collected through secure HTTPS forms or our support channels, including email, online chat, or phone.
The Personal Data we collect is strictly necessary for processing travel visas, and it may include the following: email address, phone number, arrival date, port of arrival, reason for travel, home address, country of address, telephone number, name, last name, date of birth, city and country of birth, citizenship, gender, passport number, passport issue date, passport expiration date, passport place of issue, passport photo, passport information page scan, religion, family information (parents' and spouses' names, last names, place of birth, country of birth, and profession), professional details (occupation, employer name, and address), and address in the destination.
At the Company, we uphold the highest standards of data security and confidentiality. We handle your Personal Data with the utmost care and take appropriate measures to protect it. Your privacy is of great importance to us, and we are committed to ensuring a secure and reliable experience when using our services.
Retention and Consent Withdrawal of Personal Data
At the Company, we are committed to maintaining the privacy and security of your personal data. We will retain your personal data only for the duration necessary to fulfill the purposes for which they are being processed. Once those purposes have been fulfilled, your personal data will be securely blocked and kept until the Company has fulfilled its legal obligations and met its business needs, objectives, and strategies.
For instance, your personal data may be retained to address and defend our legitimate interests in relation to any claims associated with the Services provided. It will also be kept until we have responded to your request for information or a refund. Additionally, personal data may be retained for the completion of investigations into identified fraudulent or illicit activities. The information collected through cookies will be retained as long as you have not revoked your consent.
Upon the conclusion of the necessary retention period, your personal data will be securely deleted from our information systems to ensure compliance with data protection principles.
Furthermore, if you have provided us with your consent to process your personal data for specific purposes, you have the right to withdraw your consent at any time. Once we receive your withdrawal request, we will promptly delete your personal data from our records, ensuring your preferences are respected.
We are dedicated to safeguarding your personal data and complying with applicable data protection laws. Should you have any inquiries or require further information regarding the retention of your personal data, please do not hesitate to contact us.
Disclosure of Personal Data to Third Parties
We may disclose your personal data to various third parties, including but not limited to:
- The Government of the Country you are planning to visit, as they have the authority to approve or deny Electronic Travel Authorization applications.
- Credit and debit card companies, as necessary, for payment processing and fraud prevention purposes.
- Public bodies, administrative or judicial authorities, and law enforcement agencies when required by applicable laws and regulations.
- Law firms, in order to address claims related to our Services and protect our legitimate interests.
- Technology service providers who host our information systems and provide us with tools and technical support.
- Suppliers who assist us in delivering our Services effectively.
We ensure that any disclosure of personal data to these third parties is done in compliance with applicable data protection laws and regulations. Your privacy and the security of your personal data are of utmost importance to us. If you have any concerns or questions regarding the disclosure of your personal data, please feel free to contact us.
Secure Online Payments
In order to provide convenient payment options, we have integrated an online payment tool on our website. We accept payments through various channels, including banks, PayPal, and major credit cards such as Visa and Mastercard. We strive to offer our clients a comfortable experience by facilitating payments through credit cards, PayPal, and direct online bank transfers. When processing online payments, the personal and financial details of our users, including credit card information, are securely transmitted to our trusted partners, such as PayPal.com.
To ensure the utmost security of online transactions, we employ industry-standard security measures. Authentication and credit card processing are conducted using Secure Socket Layer (SSL) or Transport Layer Security (TLS) technology. This encryption technology safeguards the confidentiality and integrity of your payment information during transmission.
We are committed to maintaining the privacy and security of our users' financial data. Rest assured that all online payment transactions are handled with the highest level of protection and adhere to strict industry standards.
If you have any questions or concerns regarding online payments or the security measures we have in place, please feel free to contact our customer support team.
Note: For the third party payment gateway, we are not responsible for any privacy policies or practices.
Website Update Notification
We reserve the right to make changes or amendments to this website at any time without prior notice. To stay informed about any updates or modifications, we kindly request that you visit the website regularly. By checking the website periodically, you can ensure that you are aware of any changes made to its content or functionality.
We strive to provide accurate and up-to-date information on this site, and your understanding and cooperation in staying updated are greatly appreciated. Should you have any questions or concerns regarding the changes or amendments made to the website, please don't hesitate to contact us.
Thank you for your attention and ongoing support.
Cookie Usage Notice
While we strive to provide accurate information, travel visa, and passport requirements are subject to frequent changes. We cannot guarantee complete accuracy at all times. Processing times and charges given are for guidance purposes only. Please verify visa requirements with the relevant authorities and confirm travel arrangements after the visa or passport is issued. For Terms and Conditions, please refer to our website. Thank you for your understanding.