Arriving in New Zealand involves several important steps that all travellers must follow. From presenting valid travel documents to clearing customs and biosecurity checks, each stage ensures that your entry complies with New Zealand’s border regulations. Each step must be completed in the proper order upon arrival.
Meet Pre-Arrival Requirements
Before you board your flight to New Zealand, you must meet a few essential requirements. These are checked at the time of check-in to ensure that only eligible travelers proceed.
Present Passport at Check-In:
Present a valid passport or travel document at check-in. Airline staff will verify its authenticity before allowing you to board.
Hold a valid New Zealand ETA:
Hold a valid New Zealand ETA before you travel. Entry is not permitted without meeting this requirement.
Carry proof of New Zealand ETA:
Keep printed or digital proof of your NZeTA available. You may be asked to present this during check-in or upon arrival.
Passport Validity
All travelers must meet passport requirements before travelling to New Zealand. Border personnel and airlines will not allow entry or boarding if the passport does not meet the conditions.
Check passport validity:
Confirm that your passport stays valid for at least 3 months after the day you plan to leave New Zealand.
Check passport condition:
You should check with your airline, as passport validity requirements may differ depending on their policies.
Follow airline rules:
You should check with your airline, as passport validity requirements may differ depending on their policies.
Resident visa holders:
If you hold a New Zealand resident visa, ensure your passport is valid for re-entry into New Zealand.
New Zealand ETA Requirements
Travelers must confirm their eligibility to enter New Zealand based on their nationality, travel route, and residence status. Entry is not permitted without the appropriate travel authority.
Determine Entry Authorization
Check by Nationality:
Identify whether you need a visa or an NZ ETA based on your citizenship and travel purpose.
Check for Visa Waiver Passport:
If you hold a passport from a visa waiver country, check if an NZ ETA is required instead of a visa.
Select Based on Travel Type:
Confirm your entry type - visitor, transit, or cruise passenger -and select the correct authorization.
When an New Zealand ETA Is Not Needed?
You do not need an NZ ETA if you meet any of the following conditions:
Hold a New Zealand visa:
You already hold an approved visa for New Zealand that matches the purpose of your travel.
Travel as an Australian or New Zealand citizen:
You are an Australian or New Zealand citizen and are travelling on the appropriate passport.
Hold a passport with a New Zealand citizen endorsement:
You are a New Zealand citizen travelling on a foreign passport that carries a New Zealand citizen endorsement.
New Zealand Traveler Declaration (NZTD)
Sample Image of the New Zealand ETA
Click on the icon to zoom the image
All travelers entering New Zealand must submit the NZTD before travel. This declaration records your travel and health information and helps border officials verify that you meet entry requirements.
Complete the New Zealand Traveler Declaration Form:
Submit the New Zealand Traveler Declaration online before starting your journey.
Provide Accurate Details:
Fill in your personal, travel, and health-related information exactly as requested.
Match Records:
The information in your NZTD must match your passport and travel documents.
Retain Confirmation:
Carry a copy of your completed NZTD, as you may need to present it during your journey.
Biosecurity Requirements
New Zealand enforces strict biosecurity rules to protect its environment, agriculture, and natural resources. All travelers must follow these rules when entering the country.
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Instructions
Reason
Declare Risk items
Declare all food, plant material, animal products, and outdoor equipment on arrival.
Inform officers if you carry anything that could pose a biosecurity risk.
Do not assume an item is safe - declare it if you are unsure.
Use the Passenger Arrival Card to list all risk items truthfully.
These items can introduce pests, diseases, or contaminants that threaten New Zealand’s environment and agriculture. Declaring them helps protect the country’s biosecurity.
Check Before packing
Check New Zealand’s official biosecurity website before you pack.
Check the rules on what items are not allowed, and only pack goods that do not require declaration.
Leave behind anything that could violate biosecurity laws.
Pack only approved items and separate anything you plan to declare.
Knowing the rules in advance prevents delays, penalties, or confiscation at the border. It helps you travel responsibly and avoid carrying items that may be illegal.
Answer Honestly on Arrival Card
Mark “Yes” for any listed item you are carrying, even in small amounts.
Fill out the Passenger Arrival Card truthfully and without omissions.
Avoid fines or penalties by giving accurate and complete answers.
Sign the card to confirm that all information provided is correct.
Falsifying or omitting information can lead to legal consequences. Honest declarations support fast processing and maintain border security.
Follow the inspection Procedures
Hand over any risk items when asked by a biosecurity officer.
Cooperate fully if your baggage is selected for inspection.
Allow officers to check and remove any item they consider unsafe.
Use airport disposal bins if you wish to discard restricted goods voluntarily.
Cooperation during inspection prevents the accidental introduction of biosecurity risks. It shows compliance and speeds up the clearance process.
Prohibited and Restricted Items
New Zealand enforces rules about goods you may or may not bring across the border. All travelers must follow these restrictions to avoid delays, penalties, or the confiscation of items.
Follow Item Allowance Rules:
Review and understand which goods you are permitted to bring into New Zealand.
Understand Item Restrictions:
Certain food, animal products, and plant materials may be restricted or require declaration. Check in advance to avoid delays at customs.
Customs Declaration
All travelers must declare goods upon entering New Zealand as required by customs law. Custom personnel may inspect your baggage and ask questions about your items.
Follow Customs Procedures:
Declare all goods as required by New Zealand’s customs regulations.
Present supporting documents if requested by customs officials.
Answer questions about the nature and value of the items you are carrying.
Wait for clearance before proceeding to the arrival hall.
Arrival Procedures
Every traveller must complete a sequence of steps upon reaching New Zealand. These steps include document verification, biosecurity checks, and customs inspections.
Follow the Step-by-Step Entry Procedure:
Complete passport control and screening processes after landing.
Proceed through E - Gates if eligible for automated entry.
Comply with biosecurity screening requirements to protect the environment.Finalise customs declarations as per the legal entry process.
E-Gates:
Use e-gates if you hold a passport eligible for automated entry.
Scan your passport and follow the on-screen instructions.
Allow the gate to capture your facial image for identity verification.
Proceed through once the system confirms your details.
Post-Arrival Requirements
After completing all entry procedures, traveler must manage a few important steps to settle properly in New Zealand. These may involve transportation, accommodation, and local arrangements.
Arrange Airport Transportation:
Organise your transfer from the airport before arrival.
Choose from public transport, taxis, or authorised ride-sharing services.
Follow airport signage to reach designated pick-up points.
Confirm Accommodation Booking:
Ensure your accommodation is pre-booked and confirmed.
Keep proof of your booking in case it is requested during check-in or inspections.
Provide your lodging details when required.
Complete Initial Settling Tasks:
Handle any local formalities, such as registration if required.
Obtain a local E-SIM card.
Locate essential services nearby, including banks, shops, and heal.
Conclusion
By following each step before, during, and after arrival, you help ensure a smooth entry into New Zealand. Complying with all requirements supports border integrity and prepares you for a safe and settled stay.
Frequently Asked Questions?
You must comply. Customs officers may ask questions, inspect baggage, and request supporting documents related to your goods.
Yes. Most airlines flying to New Zealand accept mobile boarding passes. However, you should also carry a printed copy of your travel documents in case of technical issues.
Yes. Travellers carrying prescription medication or medical devices must declare them and carry a doctor’s note or prescription. Some medications may be subject to biosecurity or customs checks.
If you're unsure whether an item is allowed, declare it on your Passenger Arrival Card. Border officials will assess the item. Declaring protects you from fines, while failing to declare may result in penalties.
Content Disclaimer: Information is current as of May 2025. Please reconfirm entry rules and travel conditions with your airline or the relevant authority before departure.
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