The NZ eTA application requires certain documents to be submitted with the form. The requirements remain the same for all eTA types. Review each requirement carefully before starting your application.
Passport Requirement
- Upload a clear scanned copy of the passport bio-data page.
- All details must be fully visible and clearly readable, including the MRZ.
- The scan must be in colour and high quality, with all corners visible.
Note: Screenshots, expired passports, or unclear copies will require resubmission.
Photograph Requirement
- Upload a clear scanned copy of a recent passport-size photograph.
- The face must be clear, front-facing, and centred.
- The photo should be in colour and of good quality, with a plain white background.
Note: Photos with shadows, filters, or covered faces will require resubmission.
Additional Information on Passport Requirement
To be eligible for the application, the passport:
- Must be valid for 6 months from the date of arrival in New Zealand.
- Must have at least 1 blank page for the entry/exit stamp.
Applicants Queries Answered
In which language should the documents be submitted?
All documents must be submitted in English or accompanied by an English translation.
Does the NZ eTA requirement change depending on the ETA type?
No. The document requirements remain the same for all NZ eTA types. If more documents are required, the applicant will be contacted by email.
Can the documents be submitted via email?
Yes, the documents can be submitted in two ways:
- Upload them with the application form,
- Or, email them to visa support.
The key requirement is that documents are clear, complete, and correctly submitted, regardless of the method used.
Will my documents be reviewed before final submission?
Yes. All documents and details are carefully reviewed by visa experts to ensure accuracy and completeness before final submission.
24/7 Support Available
If the applicant has any queries related to the requirement, they can contact visa support at any time for clarification.
Content Disclaimer: While accurate as of July 2026, travellers are advised to check with embassies, agencies, and airlines for the latest updates.
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