Welcome to this detailed guide on obtaining the New Zealand Electronic Travel Authority (NZeTA) for short‑term business travel. The NZ eTA is a mandatory pre‑travel authorisation for citizens of visa‑waiver countries who intend to conduct professional activities such as negotiations, conferences, trade‑fair visits, or site inspections in Aotearoa. By gaining approval before departure, you demonstrate compliance with immigration rules, expedite passport control, and avoid costly last‑minute delays at the airline gate.
This article sets out everything a travelling executive or corporate delegate needs to know. It defines:
Who must hold an NZeTA,
When a Business Visitor Visa is required instead,
The entry standards that apply on arrival,
A precise, step‑by‑step explanation of the online NZeTA request process,
Guidance on document preparation,
Practical advice for clearing eGates,
All fees involved, and
An outline of formal business etiquette in New Zealand
Frequently asked questions—such as validity, multiple trips, and combining work with brief leisure—are addressed in a concise FAQ section at the end.
Read on, verify each requirement against your own itinerary, and follow the instructions in sequence. With accurate information and adequate lead time, securing an NZeTA becomes a straightforward administrative task that allows you to focus on the substance of your meetings rather than the mechanics of travel.
Every detail reflects the latest public guidance released by Immigration New Zealand in 2025.
Why an NZeTA Is Essential for Business Travellers
If you hold a passport from a visa‑waiver country, airline staff may not let you board without a valid NZeTA. The approval remains linked to your passport for up to two years or until the passport expires. The system transfers your key data to border officials before you depart, allowing them to clear most visitors in under a minute at an eGate—provided the passport carries an electronic chip.
Key points:
The NZeTA supports both border security and passenger flow.
It confirms that your visit is brief (no more than 90 days in any 12‑month period).
It allows you to pass through eGates at Auckland, Wellington, Christchurch, and Queenstown.
NZeTA or Business Visitor Visa?
When an NZeTA Is Sufficient
You may rely on an NZeTA if all the conditions below apply:
Your passport is on the visa‑waiver list (for example, Australia, Canada, Germany, Japan, Singapore, United States).
Your plans fit the definition of acceptable business activity—meetings, contract talks, sales calls, trade shows, or after‑sales service that does not involve hands‑on labour.
Your combined time in New Zealand for business remains under three months in any rolling twelve‑month span.
You will not receive payment from a New Zealand source except reimbursement of normal trip costs.
When a Business Visitor Visa Is Required
You must secure a Business Visitor Visa if any of the following apply:
Your passport is not on the visa‑waiver list.
You are a waiver‑country citizen who has already spent 90 days on business in New Zealand during the current twelve‑month period.
Your activity falls outside the “acceptable business” list—for example, practical field work, technical repairs, direct sales to the public, or any other labour that benefits a New Zealand entity.
Typical Compliance Questions
Will a two‑day board meeting followed by a five‑day family visit breach the rules?
No, provided the total stay remains within 90 days and you list “business” as the main purpose.
Do remote workers require an NZeTA?
Yes, if they will attend meetings or work solely for their overseas employer while in New Zealand. Remote employees who provide services to a local client may need a work visa.
Entry Requirements You Must Meet
Identity and Character
Your passport must remain valid for at least three months beyond the planned departure date.
The application form asks whether you have criminal convictions or prior deportations. Answer truthfully; New Zealand government systems check international records.
Health
Business visitors do not submit medical certificates; however, you must confirm you are free from tuberculosis and that you can pay any medical costs should they arise. A travel insurance policy or a letter from your firm is the usual proof.
Proof of Funds and Onward Travel
Immigration officers may ask for:
a return or onward ticket, and
evidence of funds (recent bank statement, corporate credit card, or a company guarantee letter).
Prepare these documents even if most travellers are not asked to present them.
Step‑by‑Step: How to Request an NZeTA
1. Assemble Your Documents
Scan of the passport photo page.
Recent digital photograph on a plain background (JPG or PNG, under 10 MB).
Debit or credit card.
Accommodation or host address (if known).
Check that the full name, passport number, and date of birth in the scan match the data you will enter online.
2. Open the ETA Portal
Use Immigration New Zealand’s ETA website and start by filling up the NZ ETA Application Form.
3. Enter Personal and Travel Details
Type your full name exactly as printed in the passport.
Choose Business as the main purpose.
Enter your planned arrival date and the expected length of stay.
Add the address of your hotel or host if it is confirmed.
4. Select a Processing Speed
Option
Target Decision Time
Applicable Fee
Recommended For
Standard
within 1-6 Working Days
Standard Fee
Trips booked two weeks ahead
Rush
1- 3 Working Days
Additional fee
Schedules tighter than three days
Super Rush
under 24 Hours
Premium fee
Same‑day departures
Sample Image of the New Zealand ETA
Click on the icon to zoom the image
The International Visitor Conservation and Tourism Levy (IVL) of NZD 100 is collected with every NZeTA request.
5. Upload Documents and Pay
The portal verifies file size and lighting.
Payment is by Visa or Mastercard.
Keep a copy of the receipt.
6. Submit and Track
The system issues a reference number.
Most standard approvals are granted in 1-6 Working Days.
Retain the approval email; it shows the validity period and the passport number it is linked to.
Fees and Budget Planning
Cost Item
Amount (NZD)
Notes
NZeTA via website
Standard
Non‑refundable
International Visitor Levy (IVL)
100
Funds conservation and tourism projects
Rush handling (optional)
Additional Surcharge
Processing Fee
Super Rush handling (optional)
Higher Surcharge
Urgent Processing Fee
For itineraries with less than 72 hours of buffer, we advise selecting at least the Rush tier; the surcharge is small compared with costs linked to a missed departure.
Find a Complete Breakdown of the ETA fee on the NZ ETA Cost page
Arrival and Border Clearance
When you land:
Proceed to the eGate if your passport is e‑chip enabled, you are 12 years of age or older, and your NZeTA is in force.
Follow on‑screen steps: insert passport, face camera, collect the printed slip.
Present that slip, together with your passport, to customs staff.
Travellers who cannot use an eGate must visit a manual immigration counter. Have ready:
Supporting business evidence (agenda, invitation, or accreditation badge).
When Your Business Plans Extend Beyond Three Months
Should your combined business presence reach 90 days within any twelve‑month window, you must apply for an appropriate work visa before the extra visit. That process involves:
online lodgement,
an offer or invitation from a New Zealand organisation,
possible medical and police checks, and
a higher government fee.
Allow adequate lead time; approvals often take several weeks.
Formal Business Conduct in New Zealand
Dress – The norm is smart‑casual: a tailored jacket or neat dress, clean shoes, and restrained accessories.
Punctuality – Meetings start on time; aim to arrive five minutes early.
Small Gifts – If you exchange gifts, keep them modest and business‑appropriate (local coffee beans, company‑branded stationery).
Business Meals – Lunch is often informal in a café; evening meals rarely last beyond two courses.
Alcohol – Moderate consumption is customary; host leads.
Follow‑Up – Send a short thank‑you email within 24 hours, summarising actions agreed.
Climate Preparation – Weather shifts fast. A light, waterproof coat and a compact travel umbrella fit into a laptop bag.
Security, Customs, and Biosecurity Notices
New Zealand enforces strict biosecurity rules. Declare all food, wooden items, plant products, and outdoor sports gear. Business visitors carrying product samples should:
List each sample on the arrival card,
Pack them so they can be inspected quickly, and
Present any commercial invoices if available.
Fines for undeclared items start at NZD 400 and can reach far higher for serious breaches. Delay at customs can affect the first meeting and may cause reputational damage to the firm you represent.
Electronic Devices and Data
Officers have the legal power to examine electronic devices. While checks are rare, plan accordingly:
Ensure devices can be unlocked on request.
Separate confidential files behind password‑protected archives.
Carry only data relevant to the trip.
Conclusion
An NZeTA is more than an administrative step; it demonstrates respect for New Zealand’s entry rules and the efficiency expected in modern travel. Apply early, confirm each detail, print or store all approvals, and carry supporting evidence of your business purpose. The NZ ETA portal will guide you from the first form to the final boarding pass, allowing you to focus on the substance of your visit.
Frequently Asked Questions
Allow at least seven days. Although many standard requests clear within 1-6 Working Days, system outages or card verification issues can add delay.
A digital copy is acceptable. Airlines verify status in their check‑in system.
Yes. It is valid for two years or until the linked passport expires, whichever occurs first.
Yes, provided the total stay remains under 90 days and business remains the declared main purpose.
You must obtain a new NZeTA because approvals are tied to a specific passport number.
Content Disclaimer: This content was refreshed in May 2025. Please confirm all travel details with the New Zealand embassies, agencies, and airlines for complete accuracy.
To help us improve
What went wrong?
Thank you for sharing your valuable perspectives and insights.
We use cookies to improve the browsing experience. By using our website, you accept our Cookies Policy.
I agree to the use of cookies.
To help us improve